Privacy Policy

Last updated: April 10, 2026

1

Introduction

ADYKO ("we," "our," or "us") operates the "ADYKO: Product 3D Models & AR" application (the "App") available on the Shopify App Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By installing and using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2

About Our App

ADYKO: Product 3D Models & AR is a Shopify application that helps merchants create immersive 3D and Augmented Reality (AR) experiences for their products. Our App allows you to:

  • Import products from your Shopify store with one click
  • Select product photos for AI-powered 3D model generation
  • Convert 2D images into high-quality 3D assets (GLB/USDZ)
  • Preview products in Augmented Reality on mobile devices
  • Embed 3D viewers directly on your product pages
  • Manage and view all your 3D generations in one dashboard
  • Provide customers with a "View in 3D" interactive experience
  • Download generated 3D models for use across other platforms
3

Information We Collect

Shop Information

When you install our App, we collect the following information from your Shopify store:

  • Shop name
  • Shop owner name
  • Shopify domain
  • Email address
  • Primary domain
  • Country
  • Currency code

Product Information

For products you select for 3D model generation, we collect:

  • Product ID
  • Product images
4

How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our App services
To process your 3D model generation requests
To create AI-powered 3D reconstructions from your product photos
To provide AR preview functionality on supported devices
To store generated 3D models securely for your access and display
To communicate with you regarding App updates and support
To ensure compliance with Shopify's terms of service
5

Third-Party Services

We use a third-party AI service provider to generate and edit product images. This service:

  • Processes your product images to generate and reconstruct 3D models
  • Receives only the image data necessary to create your requested 3D assets
  • Does not store or retain your raw data beyond the processing period
  • Is bound by confidentiality and data protection obligations
6

Data Storage and Security

Storage

Generated 3D models are stored in a private AWS S3 bucket that is not accessible to the public. Only your store and its authorized users can access and display your 3D models.

Security Measures

We implement the following security measures to protect your data:

  • SSL encryption for all data transmission
  • Shopify HMAC validation for secure API communication
  • Regular security updates and API version maintenance
  • Secure code practices and latest package versions
  • Private, non-publicly accessible storage for generated content
7

Data Retention

We retain your data only for as long as necessary to provide our services:

  • Shop and product data are retained while your App is installed
  • Generated 3D models are stored for your access and display on your storefront
  • All data is automatically deleted when you uninstall the App
  • We utilize Shopify's mandatory uninstall webhook to ensure complete data removal
8

Your Rights

You have the following rights regarding your data:

Access

You can request access to your data through Shopify's compliance webhooks

Deletion

All data is automatically deleted when you uninstall the App

Control

You control what products and images are used for 3D model generation

Download

You can download and save your generated 3D models (GLB format)

For data access requests, please contact Shopify directly as they manage the compliance webhooks for customer data access.

9

International Users

Our App is available to merchants worldwide through the Shopify App Store. If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

For users in the European Union, we process your data in accordance with the General Data Protection Regulation (GDPR). For users in California, we comply with the California Consumer Privacy Act (CCPA) requirements.

10

Cookies and Tracking

We use session cookies provided by Shopify's Remix framework to maintain your session while using our App. These cookies are essential for the App's functionality and are automatically managed by Shopify's secure framework.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.

12

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:support@adyko.com

Company: ADYKO

This Privacy Policy is effective as of the date listed above and applies to all users of the ADYKO: Product 3D Models & AR application.